Position Summary: The Director of Operations will be responsible for the laboratory’s overall daily and financial operations. Direct supervision and delegation of responsibilities as appropriate to Department Supervisors. Developing and approving department-specific policies and participating in the development and approval of laboratory-wide policies and procedures. Ensures all laboratory policies and practices are followed. Accepting and supporting activities delegated by Ownership.

Principal Responsibilities:

• Participates in the selection, development, and maintenance of a competent and professional staff of employees.
• Continuously improves the laboratory to meet customer expectations, service, quality goals and maximizes patient safety.
• Develops, oversees, and maintains company, department-specific, and laboratory-wide policies, procedures, and programs.
• Manages logistics and courier services to ensure samples are being tracked and received.
• Participates in the development of area-specific operating and capital budgets. Manages expenses accordingly.
• Functions as a resource to supervisory staff and other employees to minimize errors and maximize service.
• Ensures that the areas for which they are responsible are current and in compliance with all regulations and required documentation for state and federal regulation of laboratory operations.
• Drives the selection, development, and implementation of instrumentation to maintain a State-of-the-Art Laboratory.
• Performs other duties as assigned.

Education, Experience, and Skills:

Bachelor / equivalent degree in science or education to meet CLIA/CAP regulations. Minimum ten years of laboratory experience. ASCP certification preferred. Leadership skills and supervisory abilities.

Reporting Relationship:

Reports to the CEO. Also works closely with the laboratory Medical Director, Department Managers, and Supervisors.